Overview
We run a small, kid-owned, family business online store. We collect only what we need to answer messages, fulfill orders, improve the site, and send email you asked for. We do not sell your personal information.
Your information
Privacy Policy
How Quick Orange Fox, LLC d/b/a Oofa Luffa collects, uses, and protects information when you visit or shop on this site.
Information we collect
Contact and form data: name, email address, and message content when you use our contact or wholesale forms or email us.
Order data: billing and shipping details, items purchased, and payment confirmation data needed to process your order. Card numbers are handled by our payment providers; we do not store full card numbers on our servers.
Site and device data: standard log and cookie data such as IP address, browser type, pages viewed, and referral source, used for security and basic analytics.
Email list data: if you join our newsletter, we store the email address you provide and related list preferences.
How we use information
To reply to questions and wholesale inquiries.
To process, pack, ship, and support orders.
To send transactional email (order confirmation, shipping updates) and, if you opted in, marketing email you can unsubscribe from.
To keep the site secure, fix bugs, and understand which pages are useful.
To comply with law and protect our rights and customers.
Service providers
We use trusted third parties to run the store. That typically includes our website host, our payment providers for checkout, our email provider for messages and lists, and shipping carriers for delivery.
[OWNER TO CONFIRM: name your email provider and payment processors here when ready. Until then we refer to them as "our email provider" and "our payment providers."]
These providers process data only as needed to provide their services to us.
Cookies
We use cookies and similar tools that are needed for the cart, checkout, login, and basic site function. Some analytics or marketing tools may set cookies if enabled. You can control cookies through your browser settings; blocking required cookies may affect checkout.
How long we keep data
We keep order and account records as long as needed for accounting, tax, dispute handling, and legal requirements. Contact-form messages and marketing list data are kept while useful for those purposes or until you ask us to remove them where we can.
Your choices
Email hello@oofaluffa.com to ask what data we have about you, to correct it, or to request deletion where the law allows and we are not required to keep it for orders or records.
You can unsubscribe from marketing email using the link in those messages. Transactional order email will still be sent when needed.
Children
Our store is operated with family help for a kid-owned brand, but the website is intended for adults making purchases. We do not knowingly collect personal information online from children under 13 for marketing. If you believe a child provided information, contact us and we will delete it.
Updates
We may update this privacy policy from time to time. The updated version will be posted on this page. Continued use of the site after changes means you accept the revised policy.