Processing time
Orders are packed in Blue Grass, Iowa and typically leave within 2 to 3 business days after you place them (weekends and holidays excluded).
Getting your order
Shipping
How we pack and ship from Blue Grass, Iowa, plus local pickup by arrangement.
Carrier & rates
We usually ship with USPS unless a better option is available at checkout. Shipping charges are calculated at checkout based on your address and cart.
We ship within the United States only at this time.
Local pickup
Local pickup in the Blue Grass, Iowa area can be arranged by email after you order. Email hello@oofaluffa.com with your order number. We do not publish a street address for pickup on this site.
Shipping charges & all sales final
All sales are final. Shipping charges are not refunded except when we are correcting a fulfillment error (wrong item, damage in transit, or an order that never arrives). See our No Returns page.
If your order is delayed, damaged, or the wrong item arrived, contact hello@oofaluffa.com. Do not ship anything back unless we ask you to.